The Waste Masters ("we", "us", "our") operates the website thewastemasters.com and the Wastemasters Dumpsters mobile application (the "App"). This policy explains what information we collect, how we use it, and your choices.
Information We Collect
Website
- Contact form: When you request an estimate, we collect your name, phone number, email address, service address, service type, and project description.
- Phone and text: When you call or text (305) 986-0692, your phone number and message content are received through standard phone service.
- Analytics: We use Google Analytics 4 (GA4) to collect anonymous usage data including pages visited, time on site, device type, and general location (city level). GA4 uses cookies to distinguish users. No personally identifiable information is sent to Google Analytics.
Mobile App (Wastemasters Dumpsters)
- Apple ID: When you sign in with Apple, we receive your email address (or Apple's private relay address) and display name.
- Phone number: Customers optionally provide a phone number to link their account to their dumpster rental.
- Push notification tokens: If you enable notifications, we store your device token to send rental reminders and pickup confirmations.
- Rental data: Customer name, address, and phone number associated with dumpster rentals are entered by our team when a rental is created.
How We Use Your Information
- To respond to estimate requests and schedule services
- To match App users to their active dumpster rentals
- To send push notifications about rental status (due dates, pickup confirmations)
- To improve our website based on aggregate usage data
- To communicate about your service (scheduling, follow-up, invoicing)
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data may be processed by the following service providers solely for the purposes described above:
- Cloudflare: Website hosting and form submission processing
- Resend: Transactional email delivery (estimate notifications)
- Google Analytics: Anonymous website usage analytics
- Apple Push Notification Service: App notifications
Cookies
Our website uses cookies for Google Analytics (to track aggregate site usage) and essential site functionality. We do not use advertising cookies or tracking pixels. You can disable cookies in your browser settings, though this may affect site functionality.
Data Retention
Contact form submissions are retained for business records and follow-up. App account information is retained as long as you have an active account. Google Analytics data is retained for 14 months. You may request deletion of your personal data at any time by contacting us.
Your Choices
- You can disable cookies in your browser to opt out of analytics tracking
- You can disable push notifications in your device settings
- You can use Apple's "Hide My Email" feature when signing into the App
- You can request deletion of your account and associated data by emailing us
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of our website or App after changes constitutes acceptance of the revised policy.
Contact
If you have questions about this privacy policy or want to request data deletion:
The Waste Masters
14012 SW 140th St, Miami, FL 33186
Email: thewastemastersweb@yahoo.com
Phone: (305) 986-0692